hypertext

Ten link rules

  1. Give the user choices: Offer more than one link on each page.
  2. Do not use similar phrases to link to different pages (i.e., "Who We Are" linked to a staff photo page and "About Us" linked to a company profile). Do not create False Twin Links (see Four bad links).
  3. If you must link to the same thing more than once on a single page, use very similar text or the same graphic for each of the links. Do not create Non-Identical Twin Links (see Four bad links).
  4. Unless you are creating a comprehensive directory, do not offer users a lot of similar options; be selective. Do an editor's job: Choose the best and eliminate the rest.
  5. Do not give users too many options, even dissimilar ones. Again -- do an editor's job by eliminating the less important links.
  6. Do not hide or "bury" links to pages to which many users will want access (such as "How to Order" or "References"). Anticipate the users' goals and desires, and prioritize.
  7. Avoid irrelevant, extraneous, or unnecessary links. They burden users and make your site seem less useful.
  8. Do not send users away from your site without a good reason. The page you send them to should be relevant, excellent, and not like anything you could (or do) offer on your own site.
  9. Write the link text to give a reasonable expectation of what the link will deliver. Do not create Mystery Links or Trick Links (see Four bad links).
  10. Never use the phrase "click here." It does not tell users anything.

primary threads:

When hypertext is better

Components defined

Building hypertexts: Process

The control paradox

top page: Hypertext

references for hypertext
authors:
Mindy McAdams (author bio) mmcadams@well.com
Stephanie Berger (author bio) stephanie@berger.net